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The things you want to know upfront.
The managed services model is the process of proactively outsourcing business processes to reduce the costs of maintaining a process in-house. Managed IT services is the outsourcing of your company’s information technology management and maintenance to an external provider. In the most simple terms, it’s paying another company to look after the IT matters in your business.
The two terms are often taken to mean the same thing; indeed, both models are closely related to each other with one marked difference between the two. In this case, outsourcing means sourcing service or a product from a third party without them managing the supplied solution on your behalf. In this instance, you may need to hire and maintain a team of in-house professionals to look after everything. Conversely, in managed services, the third party both supplies and operates the service – there is no need for an in-house team.
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Virtualisation is the creation of a virtual (rather than physical) version of something, such as an operating system, a server, a storage device or a network resource. Devices, applications and end users are able to interact with the virtual resource as if it were a real single logical resource. In its simplest form, virtualisation enables you to create multiple virtual servers on a single physical server, where traditionally you would have required a physical server for each function. More complex environments also benefit from this server consolidation but can also use virtualisation to deliver “highly available” server and storage solutions where hardware failure can be eliminated as a source of system downtime. Ask us how?